PROTOCOLS

PROTOCOLS

To ensure that your stay is as safe and relaxing as possible we have taken a number of additional measures in accordance with COVID 19 guidance. We ask our guests to help us to do their part too. 

Specific steps being taken include

  • Breakfast and dinner will be served in the dining room and Old Kitchen.
  • Breakfast will be table service only.
  • Staff & guests to maintain distancing of 1.5m, masks must be worn inside when and where appropriate.
  • Hand Hygiene: Proper & frequent handwashing by staff and guests are vital to combat the spread of viruses.  We are all reminded that cleanliness starts with this simple act.
  • We are including a bottle of hand sanitizer in each of our rooms and also in our hall to be use by us and our guests if necessary.
  • Staff Training: Housekeeping and Hygiene protocols and enhanced COVID 19 awareness training.
  • Guests will receive a ‘Tot Garrotxa’ guide book and map on arrival.
  • Outside seating will be provided by the pool and Church and we ask guests to disinfect the seating and table after using these facilities, ready for other guests.
  • The swimming pool is open to guests. 1.5m social distancing around the pool applies, guests must shower prior to entering the pool and as of now a maximum of 4 people can be in the pool at any one time.

    Cleaning products and protocols:  La Rectoria uses cleaning products and protocols that are effective against viruses, including

    • Guest Rooms: La Rectoria uses cleaning and disinfecting protocols to clean rooms in advance, throughout and after the departure of guests.
    • Public Spaces: La Rectoria has increased the frequency of cleaning and disinfecting in public spaces with particular attention to door handles, surfaces and room keys.
    • Back of House: in the Kitchen, Still Room, Housekeeping Spaces La Rectoria is cleaning and disinfecting, focusing on high-touch areas to enhance staff and guest safety.

    Contingency and Emergency plans are in place.

    Remember, we look forward to welcoming you to our home and to La Garrotxa too!

    Roy and Goretti.